Tips for Dealing with Accidents

Tips for Dealing with Accidents

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If you are first on the scene of a crash, your actions could help save the lives of the people involved in the crash and make it safer for other drivers coming upon the crash scene.

In the event of an accident, you should

  • Stop your vehicle immediately and park your car in a safe spot, away from the crash area. Leave plenty of space for emergency vehicles to come and go, and for emergency workers to work in.
  • Switch on your car's hazard warning lights.
  • If possible, post other people or warning triangles on all approaches to the crash site to warn oncoming drivers.
  • Ascertain the nature and extent of injured and if people are injured, call an ambulance as soon as possible (10111 or 112 for emergency services).
  • Provide any assistance possible to the injured.
  • If it is safe to do so, turn off the ignition of all vehicles involved in the crash.
  • Ensure vehicles are not moved without a traffic officers authorisation (if fatalities or serious injuries) unless the vehicles are completely blocking the road and their position has been marked on the road surface. They may only be moved enough to allow the traffic to pass.
  • If any vehicle involved in the crash has a dangerous goods placard, follow the instructions below on crashes involving dangerous goods.

If people have been injured in the crash, you should call an ambulance as soon as you can.

Important: Dial 10111 for emergency services or 112 from mobile phones.

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